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Terms and Conditions

1. Introduction

Welcome to SLJ Trusted Jewels. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age.
  • Provide accurate and complete information when required.
  • Comply with all applicable laws and regulations.
3. Services

We provide buying, selling, and related services for precious metals, jewellery, and other valuables. The availability of products may change without prior notice.

4. Pricing and Payments
  • All prices are listed in GBP (£) unless otherwise stated.
  • Prices are subject to market fluctuations and may change at any time.
  • Payments must be made using approved payment methods.
  • SLJ Trusted Jewelsreserves the right to cancel or refuse any order if fraud is suspected.
5. Delivery
  • Orders are delivered through trusted partners such as Royal Mail, DHL, or FedEx.
  • Delivery times are estimates and not guaranteed.
  • Customers are responsible for ensuring the delivery address is correct.
6. Returns and Cancellations
  • Due to market fluctuations, bullion and precious metal products are non-refundable unless faulty.
  • Order cancellations may incur an administrative fee.
  • Refunds, if applicable, will only be issued according to our cancellation policy.
7. Liability
  • SLJ Trusted Jewels is not liable for indirect, incidental, or consequential damages.
  • Our maximum liability shall not exceed the amount paid for the product or service.
8. Intellectual Property

All content on this site, including text, images, logos, and graphics, is the property of SLJ Trusted Jewels and may not be copied or reproduced without written permission.

9. Privacy Policy

Your personal information will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts in England.

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